Terms of Service

Welcome to Trustly Nova. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General

  • By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

  • These Terms & Conditions govern your use of the website, including all transactions, content, and features available on it.

  • We reserve the right to modify these terms at any time without prior notice. Continued use of the website signifies your acceptance of the updated terms.

2. Product Information

  • We make every effort to display product details, including descriptions, colors, and images, as accurately as possible. However, variations may occur due to screen settings or photography.

  • Prices are subject to change without notice. Promotions and discounts are time-bound and cannot be applied retroactively.

3. Orders and Payments

  • All orders are subject to acceptance and availability. We reserve the right to cancel or refuse orders for any reason.

  • By placing an order, you confirm that all provided information, including payment details, is accurate and complete.

  • We accept payments via secure gateways. Trustly Nova does not store your payment information.

4. Shipping and Delivery

  • Estimated delivery times are provided for reference and may vary due to unforeseen circumstances.

  • We are not liable for delays caused by external factors, such as courier issues or natural events.

5. Returns, Refunds, and Cancellations

  • Refer to our Returns & Refunds Policy and Cancellation Policy for detailed information.

  • All returns and cancellations must comply with the terms outlined in their respective policies.

6. Intellectual Property

  • All content on the website, including text, images, logos, and graphics, is the property of Trustly Nova and is protected by copyright laws.

  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

7. Limitation of Liability

  • Trustly Nova is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or inability to access it.

8. Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

9. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

  • Email: info@trustnova.shop

  • Phone: +91-8247 648 184

  • Address: Plot No 4/2, Sector 1, Madhapur, HUDA Techno Enclave, HITEC City, Hyderabad, Telangana – 500081

Thank you for choosing Trustly Nova. We appreciate your trust in us and strive to provide a seamless shopping experience.